- About Us
- How it Works
- EDI Solutions
- Trading Partners
Spanx got its start one night when the founder, Sara Blakely, was getting ready for a party and couldn’t find a flattering undergarment to wear. In a burst of genius, she found a pair of pantyhose and cut off the feet to create the first pair of undergarment that would later become Spanx.
Since then, Spanx has exploded and are now worn by women of all ages all across the globe. Spanx is available in retail stores in over 50 countries!
Common to all fast-growing businesses, comes “good-to-have” problems, such as scaling B2B communication and optimizing the supply chain.
The migration was a huge success, and we experienced no issues during the transition. There were no data interruptions throughout the migration process.
Spanx reached a point with their previous VAN provider where they had to say “enough is enough.” They believed they were paying far too much money for their ROI and sought out a better solution.
The biggest problem for Spanx was customer service – they felt like they were just another number in a long list of customers.
Spanx constantly had to pay additional fees to access archived EDI data due to their old VAN’s limited window to access their EDI transactions. Those additional fees did not sit well with Spanx.
In addition, they were paying an exuberant amount of money with huge unpredictable monthly fees that Spanx could no longer ignore.
However, Spanx had serious concerns about migrating, which is why they put it off for so long despite being unsatisfied with their VAN service. Business relationships and operation stability are incredibly important to their team, and they were afraid of suffering business interruptions and data loss during the migration process.
Fortunately, the migrations process for Spanx was as smooth as possible. We even created a testing environment to test the data connections between Spanx and BOLD VAN to ensure data integrity was protected before the official migration, which eased their concerns.
Before migrating, Spanx was paying excessive kilo-character fees each month for their VAN service. With retail stores all around the world, you can imagine their EDI data usage is extremely high, creating an enormous bill that became difficult to justify from a practical business standpoint.
By migrating to BOLD VAN, Spanx found the Trading Partner Pricing model highly effective – saving them around 83% on their monthly EDI costs!
Now that Spanx is saving so much money on their VAN, they’ve started reviewing their internal processes to identify where that money can be invested to streamline their operations even more.
In addition to lower VAN prices, Spanx has yet to pay a fee for accessing old EDI messages. Using the BOLD MANAGER, they can quickly locate old purchase orders or invoices at no extra charge for up to 12 months – this is progress!