Endust’s Journey to Operational Excellence with BOLD VAN
Endust has been a leading manufacturer of furniture sprays and dusters for over 60 years. Their products are widely available in all major retail stores across the United States and Canada, including Walmart, Target, and Home Depot. Like most companies that manufacture and sell consumer goods at scale, Endust has a diverse supply chain that relies heavily on EDI for B2B communication.
"Reliability is only a portion of what Endust needed in an EDI VAN. We needed to know we count on our EDI partner to give us relevant and resolving answers to our questions. We needed EDI experts to be our EDI experts. BOLD VAN exceeds our expectations."
Endust faced challenges in retrieving old EDI documents and receiving timely support for their issues. The inability to efficiently retrieve documents and poor visibility into the EDI flow created stress on trading partner relationships.
BOLD VAN offered a solution with BOLD MANAGER, providing real-time visibility to monitor EDI transmissions and instant access to archived documents, addressing Endust's challenges head-on.
Monthly EDI expenses cut in half
Access to archived documents for 12 months
Real time instant visibility into EDI operations
Endust now enjoys more service for less money, with a 50% reduction in monthly EDI expenses, better support, and an easy method for retrieving old EDI messages. The process of migrating to BOLD VAN was simple, and Endust saw zero delays or outages in service.
Endust continues to leverage BOLD VAN’s EDI solutions, enjoying significant cost savings and better trading partner relationships. The ease of use and functionality of BOLD MANAGER particularly impresses them, showcasing the long-term benefits of the partnership.
