Spanx's Transformation Journey with BOLD VAN
Spanx got its start one night when the founder, Sara Blakely, was getting ready for a party and couldn’t find a flattering undergarment to wear. In a burst of genius, she found a pair of pantyhose and cut off the feet to create the first pair of undergarment that would later become Spanx. Since then, Spanx has exploded and are now worn by women of all ages all across the globe. Spanx is available in retail stores in over 50 countries! Common to all fast-growing businesses, comes “good-to-have” problems, such as scaling B2B communication and optimizing the supply chain.
"The entire process was seamless, and the migration was a huge success. We experienced no issues during the transition - most notably there were no data interruptions throughout the migration process."
Spanx was dissatisfied with their previous VAN due to poor customer service, exorbitant and unpredictable monthly fees, and additional charges for accessing archived EDI data which impacted their ROI negatively.
BOLD VAN ensured a smooth migration process, created a testing environment to preserve data integrity, and introduced the Trading Partner Pricing model, which significantly reduced the monthly EDI costs by around 83%, eliminating hidden fees and the previous kilo-character fees that Spanx found burdensome.
Reduction in monthly EDI costs.
Free data access available.
No added fees or penalties.
With BOLD VAN, Spanx now experiences exceptional customer service, reliable and free data access for up to 12 months, and the substantial monthly savings have enabled Spanx to review and streamline their internal processes further.
The savings accrued from BOLD VAN's services are being reinvested to identify more areas for operational streamlining. The transparent pricing and reliable data access continue to add value, making EDI operations more cost-effective and efficient for Spanx.
