Beyond their web portal, we take great comfort in BOLD VAN’s speedy response time when we have questions. Beth is attentive and presents solutions and answers to our issues.
Reliability is only a portion of what Endust needed in an EDI VAN. We needed to know we count on our EDI partner to give us relevant and resolving answers to our questions. We needed EDI experts to be our EDI experts. BOLD VAN exceeds our expectations.
― Tim Withner,
Compliance and Connectivity
For All of Your Trading Partners
And Millions More!
Frequently Asked Questions
Q Are Wal-Mart and/or Sam's Club Included in the Fees Schedule Above?
A Absolutely! Although they have unique requirements, we will help you comply with them for the same price as any other BOLD VAN trading partner.
Q Can I Reprocess Documents? How Far Back Can I Go?
A Data is viewable for at least 90 days. You can requeue any inbound viewable document.
Q How Much is Support?
A Support is free. You can reach support via email at: firstname.lastname@example.org, or via phone at: 844-BOLD-777 (844-265-3777)
Q Will My Price Go Up at Some Point?
A If you sign up now your price will not exceed the fee schedule above for a minimum of 3 years. If you choose to extend at that time, we guarantee the fee schedule for at least two additional years.
Q Are There Fees to Migrate to BOLD VAN?
A No! There are no signup fees, no setup fees, and no migration fees.
Q What if the Number of Trading Partners Changes? Is There a Fee to Switch Plans? Do I Need to Notify BOLD VAN?
A Switching plans is no problem! We simply bill you for the correct plan each month: there is no limit on the number of times you switch plans and there is no fee. You don’t even need to notify us; the entire process is automatic.